We offer worldwide shipping to our International Backers. International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.
If you wish to exchange your product for any reason, we’ll happily do that but you’ll have to pay for the two way shipping. As we are just starting up and offering our products at highly discounted prices, we won’t be able to accept returns. Please make sure the items are unworn and unwashed. Also, all items must be in the condition you received them with all hangtags still attached.
We accept exchanges up to 30 days of you receiving the products.
To initiate an exchange, go to https://cultureaporter.com/exchange
Click on “Submit a Request” and fill out the online form. We will respond back with your in 24 hours.
Unfortunately, we do not offer refunds or returns on items purchased trough the Crowdfunding. Supporting us as a backer, you pledge your support by choosing a perk/reward and is not a retail purchase. Look at it as a way of supporting a social cause, an ethical project, to support Haitian artisans work and to bring Warka Tower to Haiti.